Welcome to GenzeeMall. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General

These terms apply to all visitors and customers of GenzeeMall.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

All products listed on our website are 100% original unless otherwise stated.
Prices are subject to change without notice.
We strive for accuracy, but errors in pricing or product details may occur; in such cases, we reserve the right to cancel orders.

3. Orders & Payment

All orders are subject to product availability.
Payment must be made in full before dispatch unless Cash on Delivery (COD) is available.
We accept payments via Bank Transfer, Easypaisa, JazzCash, and COD (where applicable).

4. Shipping & Delivery

We deliver nationwide in Pakistan through trusted courier partners.
Delivery times may vary depending on your location and product availability.
Delays due to courier services or unforeseen circumstances are beyond our control.

5. Returns & Refunds

Our returns and refunds policy is detailed in our Return & Refund Policy page.
Only eligible items returned within the specified time frame will be accepted.

6. User Responsibilities

You agree not to misuse our website, attempt fraud, or violate any laws while using our services.
Any abusive behavior toward our staff will not be tolerated.

7. Limitation of Liability

GenzeeMall is not responsible for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

8. Contact Information

For any questions regarding these Terms & Conditions:
📧 Email: Genzeemallofficial@gmail.com
📱 WhatsApp: +92-345-4704913
📍 Address: Shop #12, Tech Mall, near Dhobi Shop, Street 5, Sector B, Phase VI, DHA, Lahore, Pakistan

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Terms and Conditions